Frankenstein - 1818 - Illustrated Deluxe Edition

An Issue Regarding Support! Pt.2
6 days ago – Fri, Nov 06, 2026 at 07:24:54 AM

Hey there everyone!

Firstly, please pardon the copy/paste nature of this update across several campaigns. This is the best way to address everyone at once, so if you receive multiple of these alerts, feel free to just check out this one!

At the beginning of last week, we were alerted to an issue with support tickets from backers with Microsoft-related email addresses (outlook, live, msn, hotmail, etc.). Our replies to those support tickets were not making it through to Microsoft email addresses, making it look like we are not replying at all. 

As of writing this, the situation has been resolved! Thank you so much for your patience if you were one of those affected! Please keep in mind that support may lag a little bit as a result of the new influx of replies, especially going into the weekend. 

GETTING SUPPORT…

Finally, if you require assistance with your pledge or have another question, please send an email to [email protected]. We’re open Monday-Friday, 8am-4pm EST and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response).

Thank you so much for your time!

An Issue Regarding Support!
8 days ago – Wed, Nov 04, 2026 at 08:05:11 AM

Hey there everyone!

Firstly, please pardon the copy/paste nature of this update across several campaigns. This is the best way to address everyone at once, so if you receive multiple of these alerts, feel free to just check out this one!

At the beginning of last week, we were alerted to an issue with support tickets from backers with Microsoft-related email addresses (outlook, live, msn, hotmail, etc.). As of this writing, our replies to those support tickets are not making it through to Microsoft email addresses, making it look like we are not replying at all. 

We are working on getting this situation resolved, but in the meantime, we wanted to let y'all know, just in case someone here was waiting on a reply.

IF YOU ARE AFFECTED BY THIS ISSUE, PLEASE DO NOT SUBMIT A NEW TICKET WITH THE SAME EMAIL ADDRESS. This will only add confusion and compound the amount of tickets we receive already, as well as add an additional delay in offering support on your original issue. If you have an alternative email and would like to resubmit your original request as a new one, please reference your original REQ # in the new ticket.

Thank you so much for your time!

That's a Wrap!
10 days ago – Mon, Nov 02, 2026 at 01:23:41 PM

Hey there, everyone!

Ya’ll kill it on this campaign! In the final hours, you folks pushed our total raised past $220,000! Time for us to bring it to life! Thank you all so much for coming on this journey with us!

MOVING FORWARD...

Here is what you can expect in the coming weeks and months.

• First, Kickstarter will begin processing payments for your pledges. That will take approximately 2 weeks. If you did not use Pledge Over Time, this will be the full amount of your pledge. If you opted to use Pledge Over Time, this will be the first 1/3rd of your total pledge.
• If you opted OUT for Pledge Over Time, you will receive your survey on or around November 16th. If you opted IN for Pledge Over Time, your second payment will be on or around November 30th, followed by your third and final payment on or around December 30th. 
• Once the final payment has been made for Pay Over Time backers, we will send out all remaining surveys to the email addresses you have attached to your Kickstarter account. We expect this to occur by or around December 30th.
• Answer your survey questions and grab any extra Add-Ons you want. For those of you asking how to make your tier selections, you'll do that here. Due to the shipping beta test, shipping will be charged at this time.
• As we get all of the products made, you can expect to see an update from us 1-2 times a month. So stay tuned here for all the latest!
• Once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
• With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. <3

As a reminder, if you have questions about the Pledge Over Time feature, you can visit this help center article for more information or reach out to Kickstarter’s support team here.

Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible, but sometimes it takes an extra day or two to move on to the next phase of the process.

SHIPPING & HANDLING

We've gotten a range of feedback over the last year about how to make our books more accessible to everyone, and one of the most common places we hear we could make a simple change is by charging shipping later, so there's an additional opportunity to split the product costs.

All shipping and handling fees will be processed on BackerKit when you fill out your backer survey, which will be sent out 2-3 weeks after the campaign ends.

THIS WILL NOT CHANGE THE SHIPPING COST. We have outlined what every item's shipping will be post-campaign below so you can account for it immediately!

GETTING SUPPORT...

Finally, if you require assistance with your pledge or have another question that does not pertain to Pledge Over Time, please send an email to [email protected]. We’re open Monday-Friday, 8am-4pm EST and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response).

Talk soon, and thank you all!

Aaaaaand $150k Stretch Goal Unlocked! MOHR ARTZ! And we're working on a 250k Stretch Goal!
29 days ago – Wed, Oct 14, 2026 at 04:54:53 PM

Hey yall! Bryce here! The team member who usually handles Updates has a couple days off, so you're getting me a couple days late 🤣

Now that the $150k stretch goal has been crushed, we've got even MORE art for you folks! Reaching this goal will allow us to include yet another additional interior illustration by the amazing Abigail Larson!

This was also our last planned Stretch Goal for this campaign, which means we are now left working to come up with a new goal for $250k if we make it! It's a reach, but not impossible by any means!

Right now we're thinking of some kind of campaign-exclusive art print included in all of the books, or seeing if Abigail Larson would be able to produce one more interior scene for us IF her schedule allows! If you like either of these ideas in particular, let us know, and we'll get crackin'!

Either way, you're all awesome, and talk sooooooon!

$100k Stretch Goal Unlocked!
about 1 month ago – Mon, Oct 05, 2026 at 01:01:51 PM

Hey there folks!

So soon after our last unlock update, here y'all are again makin more work for us (please keep making more work for us, we love these updates)! What a lovely way to start our week off!

Now that the $100k stretch goal has officially been crossed, we've got more art for you folks! Reaching this goal will allow us to include an additional interior illustration by the lovely Abigail Larson! 

We absolutely fell in love with the pieces we've received thus far - we're so dang excited to see what else we can include in this book!

Next up at $150k is our last stretch goal for this campaign! Once we hit this milestone, we'll be including yet another new interior illustration by the Abigail Larson! 

Let's do this!